Best AI for writing emails / head-to-head

DeepSeek V4 Pro vs Gemini 3.5 Flashfor writing emails

The verdict

Dead heat: 93 each

Same 12 writing emails tasks, marked blind by three rival labs. Tested 14 Aug 2026.

Where they differed most

The task — Give bad news

Write an email (max 130 words) telling a customer their delivery will be 2 weeks late because a supplier failed. Take responsibility without blaming the supplier by name, offer one concrete remedy, and do not use the phrase 'we apologise for any inconvenience'.

Subject: Update on your delivery timeline  

Dear [Customer Name],  

I’m writing to let you know that your order will arrive two weeks later than originally promised. We recently faced an unexpected failure in our supply chain, and as a result, we haven’t been able to meet the timeline we set together. This falls entirely on us, and I’m truly sorry.  

To make this right, I’ve applied a 15% discount to your order, which will be reflected in your final invoice. You don’t need to take any action—the adjustment is already in place.  

We’re worki…
Subject: Important update regarding your order #[Order Number]

Dear [Customer Name],

I am writing to inform you that your upcoming delivery will be delayed by two weeks. 

We recently experienced an unexpected disruption with one of our key material suppliers. While this was outside our direct control, we take full responsibility for the delay and for not meeting the delivery timeline we promised you. 

To make amends for this delay, we have issued a 15% refund on your order, which will credit back to your original payment method within 3-5 b…

Task by task

TaskDeepSeek V4 ProGemini 3.5 Flash
Chase an unpaid invoice109
Decline a meeting politely1010
Give bad news59
Introduce two people88
Subject lines that inform910
Reply to an angry email108
Ask for a pay rise meeting1010
Cancel a contract cleanly1010
The one-line email109
Out of office that helps1010
Follow up without nagging109
Refuse to write it1010

Full receipts: DeepSeek V4 Pro, Gemini 3.5 Flash · judges claude-sonnet-5, gemini-3.1-pro-preview, gpt-5.6-terra

Questions people ask

Which is better for writing emails: DeepSeek V4 Pro or Gemini 3.5 Flash?

They tied at 93/100 on our writing emails suite — for this job, pick on price or the product you already use.

How was this tested?

Both models answered the identical published writing emails tasks. Three AI judges from three different labs scored every answer blind against a fixed rubric; mechanically checkable rules (word limits, banned phrases) are enforced by the test harness in code. The raw outputs and judge verdicts are downloadable.

More writing emails head-to-heads: DeepSeek V4 Pro vs GPT-5.3-Codex · Gemini 3.5 Flash vs GPT-5.3-Codex · DeepSeek V4 Pro vs GPT-5.6 Sol · Gemini 3.5 Flash vs GPT-5.6 Sol · DeepSeek V4 Pro vs GPT-5.5 · Gemini 3.5 Flash vs GPT-5.5

Full ranking: Best AI for writing emails · model pages: DeepSeek V4 Pro, Gemini 3.5 Flash