Claude Opus 4.6 vs GPT-5.6 Luna for multi-step research

The NHS data show that the average recorded wait between booking and appointment shortened from 12 to nine days (Source A), while the practice manager reports that the practice delivered 14 per cent more consultations despite losing one full-time-equivalent GP (Source C). Yet 61 per cent of surveyed residents said access felt harder than the previous year (Source B). These findings are compatible: shorter mean waits and higher volume do not capture how difficult the initial contact is—engaged phone lines, online triage hurdles, or repeated rebo…

NHS data (Source A) report that the average wait from requesting an appointment to receiving one fell from 12 days to nine. However, a patient participation group survey of 340 residents (Source B) found that 61% felt appointments were harder to obtain than a year earlier: perceptions may reflect difficulty reaching the practice, securing a preferred clinician or getting an appointment when needed, not the average wait. Meanwhile, a practice manager told the local paper (Source C) that the practice delivered 14% more appointments despite having…